Term and Conditions

Last Updated: [Date]

1. Our Adventure Community

Outdoor Equip Series Store serves outdoor enthusiasts who demand high-performance gear for climbing, hiking, mountaineering, trail running, and other wilderness pursuits. Our products are designed for serious adventurers who value quality, durability, and technical specifications.

2. Website Use

2.1 Eligibility

You must be at least 18 years old or have parental consent to make purchases. By using our site, you confirm you’re legally able to enter binding contracts.

2.2 Account Responsibility

When creating an account:

• Provide accurate information (we verify identities for fraud prevention)
• Keep login credentials secure—you’re responsible for all account activity
• Report unauthorized access immediately to [email protected]

3. Gear & Services

3.1 Product Information

We take pride in accurate product descriptions, specifications, and sizing charts. However:

• Colors may vary slightly due to monitor settings
• Technical specifications are subject to manufacturers’ updates
• Inventory availability is real-time but occasionally errors occur

3.2 Product Limitations

Certain items have special considerations:

• Climbing shoes: Due to intimate fit requirements, these cannot be returned unless defective
• Safety equipment: Must be inspected upon arrival—used gear cannot be returned
• Clothing accessories: Worn items (hats, gloves) are non-returnable for hygiene reasons

4. Order Process

4.1 Placing Orders

When you place an order:

• You’re making an offer to purchase at listed prices
• We confirm receipt with an order acknowledgment email (not acceptance)
• Acceptance occurs when we ship your items

4.2 Pricing & Payment

We accept:

• Visa, MasterCard, JCB, PayPal
• Prices are in USD and include applicable taxes unless noted
• We reserve the right to correct pricing errors (even after acceptance)

4.3 Shipping

Our shipping options:

Method	Cost	Carrier	Delivery Time
Standard	$12.95	DHL/FedEx	10-15 business days
Free Shipping	Orders >$50	EMS	15-25 business days

Note: We cannot ship to certain Asian countries or remote regions. Customs delays are beyond our control.

5. Returns & Exchanges

5.1 Our Policy

We accept returns within 15 days of delivery for most items in new, unused condition with original packaging. Process:

1. Email [email protected] within 15 days
2. Include order number, item details, and reason
3. We’ll provide return instructions
4. Refunds process within 3-5 business days after we receive returns

5.2 Customer Responsibilities

• Return shipping costs are your responsibility unless we made an error
• Original shipping fees are non-refundable
• Report damaged/wrong items within 48 hours with photos

6. Intellectual Property

The Outdoor Equip Series Store name, logo, website content, and product designs are our property. You may not:

• Reproduce any content without written permission
• Use our brand for commercial purposes
• Reverse engineer our products

7. Liability & Safety

7.1 Product Use

Outdoor activities involve inherent risks. By purchasing our gear:

• You acknowledge proper training is essential for safe equipment use
• You assume responsibility for inspecting gear before each use
• We’re not liable for improper use or modifications to products

7.2 Website Liability

We strive for accurate information but aren’t liable for:

• Temporary website outages
• Typographical errors in pricing or descriptions
• Third-party actions (payment processors, carriers)

8. General Provisions

8.1 Changes to Terms

We may update these terms—continued use after changes constitutes acceptance.

8.2 Governing Law

These terms are governed by the laws of the State of [State], USA.

8.3 Contact

For questions:

Outdoor Equip Series Store
4790 Birch Street, PINE GROVE, US 26419
Email: [email protected]